Support, information and connections for heterosexual people with HIV, their partners and family in New South Wales.
Heterosexual HIV Information Line
1800 812 404
Pozhet New Beginnings
New Beginnings is a program for heterosexual people recently diagnosed with HIV. It offers individual and group support, education and information on living well with HIV, relationships, sex, health, treatment and connecting with others. Call 1800 812 404 or email firstname.lastname@example.org
Download the New Beginnings poster (pdf, 280kB)
Immediate phone counselling is available from:
The HIV Hotline
(02) 9332 9700 or 1800 451 600
13 11 14
Face-to-face counselling services are available from:
HIV positive people and their carers, partners or family can access free and confidential psychological services
(02) 9332 9600.
Sexual Health Clinics
Most sexual health clinics also offer face-to-face counselling services.
Public sexual health clinics
Sexual health clinics offer free, comprehensive clinical services to people living with HIV. To find your nearest sexual health clinic:
See this list of all NSW public sexual health clinics
Call the Sexual Health Information Line 1800 451 624 for free and confidential sexual health support and information.
It’s important to find a doctor who is skilled in HIV care. The Australasian Society for HIV Medicine produces this list of doctors who are trained to prescribe HIV medications.
These doctors are often called “s100 prescribers”.
Community Care and Support
Community support includes counselling, physiotherapy and nutrition for HIV-positive people living in the inner-west of Sydney
(02) 9395 0444
HIV Outreach Team (HOT)
Social workers, dieticians, mental health nurses and referrals for HIV positive people living in South-East Sydney.
(02) 8305 3800
HIV-related legal matters including immigration.
1800 063 060
Information and support for over 20 language groups.
1800 108 098
Confidential support, practical information for newly diagnosed and all HIV+ people. ACON specialises in HIV and lesbian, gay, bisexual, transgender and intersex (LGBTI) health.
1800 063 060
National organisation providing information about HIV, as well as leadership and coordination around policy and advocacy in the HIV sector.
Provides practical support which includes training about self-managing your health.
(02) 9283 8666
Low cost groceries, social support, massage, internet access and regular lunches.
(02) 9672 3600
Offers information, support and assistance to people affected by hepatitis C.
(02) 9332 1853
Massage, complementary therapies, internet access, referrals, workshops, outings and counselling.
(02) 4940 8393
The National Association of People with HIV Australia is Australia’s peak body representing HIV-positive people. Up-to-date information, their friends, carers and families.
1800 259 666
NUAA is a NSW wide organisation run by and for people who use or have used drugs or are on drug treatment programs. NUAA also runs a needle and syringe program and provides information and support around hepatitis C and HIV. Their magazine User’s News is available on line and two copies each year will be in print.
(02) 8354 7300
Community organisation representing people living with HIV in New South Wales. They publish Talkabout magazine and run the Positive Speakers Bureau.
1800 245 677
Support, advice and referrals available to people with HIV on the central coast.
(02) 4323 2905
SWOP provides sexual health information and support to people who engage in sex work.
1800 622 902
Support for ALL HIV positive people (Catholic Care)
(02) 9509 1240
Counselling, support and information for women partners of bisexual men.
(02) 9560 3011